Platform Security, Protection & Responsibilities
Learn about the measures we take to ensure a safe and trustworthy platform for all users, along with the insurances we have in place to secure a reliable rental experience.
22 articles
- How am I protected when I rent through Hygglo?
- General protection for your itemsHow your items are protected through insurance or guarantee when rented out on Hygglo
- Film & photo equipment – How your gear is protectedProtection terms for cameras, lenses, drones and other film & photo equipment rented out on Hygglo.
- Hygglo Vehicle Insurance
- Insurance terms for boats, jet skis, and heavy trucks
- What to do if a rented item is damaged
- How to submit a claim on the insurance or guaranteeReport damage, loss or disputes
- Borrower responsibilities and liability
- Lender responsibilities and liability
- If the lender does not fulfill their commitment
- Important information for renting out a bouncy castle
- Electric scooter rules and coverage in the UKThis article explains where electric scooters can legally be used in the UK, what our Lender Guarantee covers, and how tyre maintenance affects eligibility.
- Tracking devices on rental items: guidance for lenders
