Manage rentals
Guidance for both borrowers and lenders on how to handle rentals from start to finish.
12 articles
Managing rental requests as a lender
Tracking your rental request as a borrower
How to add multiple items to a rental request
How to change the price of a rental request
How to extend or change the rental periodPlans can change, and sometimes the rental period needs to be adjusted. Here is how it works for both paid and free extensions.
Pickup and return guidelines
What to do if you've accidentally marked a rental as delivered too earlyIf you’re a lender and you’ve mistakenly marked a booked rental as delivered before it actually is, don’t worry — we can help!
What should I do if my item isn’t returned on time?
Rental didn’t happen – What to do if you didn’t receive your item
Cancellations and refundsThis article explains how cancellations and refunds work for both borrowers and lenders.
How to complete a rental period
Ratings and reviewsLearn how ratings and reviews work on Hygglo. Find out how to leave feedback, what our review guidelines are, and how reviews help build trust and transparency between users.