If the borrower doesn’t return your item at the agreed time, the first step is to contact them directly. In many cases, delays are due to simple misunderstandings or scheduling issues, and a quick conversation can resolve the situation.
If you don’t receive a response or can’t agree on a new return time, get in touch with us and we’ll assist you. Our top priority is ensuring you get your item back as soon as possible.
Can the borrower be charged extra?
Yes, depending on the reason for the delay and how long the item is kept beyond the agreed period, we may charge the borrower additional rental fees. Returning items on time is crucial to keeping the rental process smooth for everyone.
If you need any help, don’t hesitate to contact us! 😊