Ask what the item will be used for.

Provide relevant tips and best practices for their specific use.

If necessary, prevent misuse by clarifying any restrictions.
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If your item requires consumables (e.g., fuel, saw blades, photo paper), explain how they are handled.

Read our Guide to Consumables for best practices.

Many experienced borrowers find it helpful to include certain consumables (e.g., chains for chainsaws) in the rental price, while others (e.g., fuel or engine oil) can be provided separately and paid for based on usage.

Supplying the correct consumables can help prevent damage or misunderstandings.

Share a short checklist with key tips to prevent damage or misuse.

Keep it simple—many borrowers may be using the item for the first time.

Example: "Remember to pull up the trailer’s support wheel before driving."
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Set a clear return time and location before pickup.

Specify how the item should be returned (e.g., cleaned, packaged in a certain way). It is important that all requirements are clearly communicated from the start!

Check for any damage or missing parts.

Ensure it's ready for the next rental.