When you rent through Hygglo, you’re always covered – either through insurance or Hygglo’s own vehicle warranty. We offer this to ensure peace of mind for both the lender and the borrower. Here, we’ll explain how it all works.
Insurance and Warranty – A Summary
Applies to most items.
Covers damages up to SEK 30,000.
No excess for borrowers.
Insurance covers the lender’s excess up to SEK/NOK 10,000.
The lender must have their own insurance on the item.
Hygglo’s vehicle warranty covers damages up to SEK/NOK 300,000.
Excess for you as the borrower: SEK/NOK 1,500.
The lender must have at least third-party liability insurance.
Covers damages up to SEK/NOK 30,000.
No excess applies.
Insurance covers the lender’s excess up to SEK/NOK 10,000.
The lender must have their own insurance for the vehicle.
Take Good Care of Rented Items
Everything you rent through Hygglo is protected – either by our insurance or a vehicle warranty. That means you're covered if something goes wrong. But as a borrower, it’s important that you handle the item responsibly and with care.
What Do We Mean by Carelessness?
If an item gets damaged due to clear carelessness, you may be held responsible in some cases. By carelessness, we mean things like:
Leaving an item out in the rain, even though it could get damaged.
Using something in a way it’s not intended to be used.
Leaving a rented item unattended in a public place.
These kinds of situations show a lack of caution or ignoring obvious risks.
Accidents Happen – And That’s Okay
There’s no need to stress if something unexpected happens. Our insurance is here to help even if you’ve just been unlucky. What matters is that you treat rented items with the same care you would if they were your own.
What Should I Do If Damage Occurs?
Contact the lender as soon as possible and describe what happened.
The lender will contact Hygglo to start a claim.
If you’ve rented a vehicle, Hygglo will contact you regarding the SEK/NOK 1,500 excess
Roadside Assistance for Vehicle Rentals
Included through Hygglo’s partner, Redgo.
Covers issues such as punctures, flat batteries or breakdowns.
No excess applies for roadside assistance.