When renting out through Hygglo, you can choose from three cancellation policies. Opting for the most flexible policy will make your listing more attractive to potential borrowers.
Please note that if you, as the lender, cancel the booking, the borrower will always receive a full refund.
FLEXIBLE
If cancelled at the latest 2 days before the rental period starts, 100% of the rental fee is refunded.
If cancelled the day before the rental period starts, 50% of the rental fee is refunded.
If cancelled on the same day the rental period starts, no refund will be issued.
Example:
You are renting out your hammer drill for Thursday. If the borrower cancels on Wednesday, they will receive a 50% refund. If the borrower cancels on Tuesday or earlier, they will receive a full refund.
MEDIUM
If cancelled at the latest 7 days before the rental period starts, 100% of the rental fee will be refunded.
If cancelled at the latest 3 days before the rental period starts, 50% of the rental fee will be refunded.
No refunds will be issued for cancellations made less than 3 days before the rental period starts.
STRICT
If cancelled at the latest 30 days before the rental period starts, 100% of the rental fee will be refunded.
If cancelled at the latest 14 days before the rental period starts, 50% of the rental fee will be refunded.
No refunds will be issued for cancellations made less than 14 days before the rental period starts.