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How to get more rentals: Optimise your listings and build trust

Want to receive more rental requests? These practical tips will help make your listings more appealing and boost your chances of getting booked.

Updated yesterday

1. Take high-quality photos

Strong photos help your listing stand out. Borrowers want to see exactly what they’re renting.

  • Use clear, well-lit images. Natural daylight works best.

  • Photograph the item from multiple angles.

  • Choose simple, uncluttered backgrounds.

  • Avoid stock images. Real photos build trust.

  • Recommended photo size: 4:3 ratio (at least 800 × 600 pixels).

2. Set a competitive price

Pricing your item right makes it more attractive to potential borrowers.

  • Compare similar listings and price yours accordingly.

  • Consider starting slightly lower to attract your first few bookings.

  • If you charge more, make sure it’s justified by the condition or included accessories.

  • Lower daily prices can encourage longer rentals, which often means higher total earnings.

3. Write a clear, keyword-friendly description

A strong description helps people find your item and make a quick decision.

  • Use a descriptive title (for example, Thule 500L roof box, ideal for ski trips).

  • Include relevant keywords such as roof box, ski gear, or cargo carrier.

  • List key details: brand, model, compatibility, size, colour, weight, and condition.

  • Be honest about any wear and tear. Transparency builds trust.

4. Add multiple rental locations

Make it easier for people to collect your item by offering pick-up options in more than one place. Near your home, your workplace, or other regular spots.

5. Personalise your profile

People trust real people. A complete, friendly profile makes a big difference.

  • Add a profile photo. Listings with a photo receive up to 60% more rental requests.

  • Write a short, welcoming bio to introduce yourself.

6. Communicate quickly and clearly

Quick, helpful responses can turn interest into confirmed bookings.

  • Reply promptly, even if you're unable to accept a request.

  • Be polite, clear, and professional in all your messages.

7. Build a strong reputation

Positive reviews lead to more bookings.

  • Be punctual and ensure your item matches the listing.

  • Provide a smooth, friendly handover.

  • Encourage borrowers to leave a review after the rental.


By following these steps, you’ll increase your chances of receiving more rental requests while building a trustworthy profile that keeps people coming back. Happy renting!

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