Can I Delete My Account Myself?
At the moment, you cannot delete your account yourself due to technical limitations.
How Do I Delete My Account?
If you want to delete your account:
Send an email to from the email address registered to your account.
Let us know that you’d like to delete your account.
Our support team will help you complete the deletion.
You can also contact us via the chat (Messenger) on our website or in the app to request account deletion.
Please note: Once an account is deleted, it cannot be restored. If you want to use the service again in the future, you will need to create a brand new account.
Why Can’t I Delete the Account Myself?
We understand this may be inconvenient. Currently, it is not technically possible to delete your account directly through the app or website, but we hope to offer a solution for this in the future.