Hygglo is a community-based platform where individuals share items with one another, rather than large businesses renting or selling to customers. To maintain a fair and respectful environment, both lenders and borrowers are expected to follow certain standards of behavior.
1. Ensure Your Listings Are Accurate
Be truthful and precise in your listings, including item details and handover locations.
Avoid spamming: Do not post multiple identical listings to manipulate visibility.
Provide correct handover locations: Only list locations where you can consistently meet.
List items separately: Do not include all your available items in one listing. Borrowers can view all your listings by clicking on your profile.
Do not create multi-item listings: Each ad should be for a single item unless offering a bundle at a set price.
Violating these guidelines may result in the removal of misleading listings and disciplinary action against your account.
2. Maintain Your Items
Ensure your items are in good condition and fully functional before renting them out.
Conduct regular checks before and after each rental to ensure items are in proper working order.
Routine maintenance is essential to remain covered by Hygglo’s insurance policy.
3. Complete All Rentals via the Hygglo Platform
All bookings and payments must be made through Hygglo.
Do not accept cash payments: Off-platform transactions violate Hygglo’s terms, may result in fines or account suspension, and void your insurance coverage.
Avoid last-minute cancellations: If a cancellation is unavoidable, inform the borrower as soon as possible and explain the reason clearly.
4. Communicate Respectfully
Be professional and courteous in all interactions with borrowers and Hygglo staff.
Discrimination, name-calling, or disrespectful behavior will not be tolerated and may result in account suspension.
For more details, see our full Terms of Use.