First and foremost, we have a lot of different security systems in place to reduce the risk of theft significantly. Were however an item not to be returned, the following steps were to happen:
File a police report on the person who rented
Create a claim on the money
Block the person from using Hygglo
Compensation in line with our insurance terms
If you have any questions about how this actually works, contact us on hej@hygglo.se